Last Updated: March 25, 2025

Rooftop Chimney Sweeps (“Company,” “we,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.rooftopchimneysweeps.com), use our services, or interact with us in any way.

1. Information We Collect

Personal Information

We may collect the following personal information when you interact with us, either online or offline:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information
  • Service details and preferences
  • Any other information you voluntarily provide

Usage Data

We collect data on how you use our website and services, including:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited
  • Time spent on each page
  • Referral sources
  • Other analytics data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather analytical data. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To communicate with you regarding appointments and services
  • To process payments and transactions
  • To improve our website and services
  • To comply with legal obligations
  • To market our services, with your consent

3. Sharing Your Information

We may share your information with:

  • Service providers (such as payment processors)
  • Partners and contractors involved in fulfilling your services
  • Law enforcement or regulatory bodies when required by law
  • Mobile Opt-In, Phone Number, and Personal Information will not be shared with third parties for marketing purposes.

4. Data Security

We take data security seriously and implement technical, administrative, and physical safeguards to protect your information from unauthorized access or disclosure. We utilize industry-standard encryption and secure data storage practices.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Restrict or object to processing
  • Request data portability

To exercise these rights, please contact us at Info@RooftopChimneySweeps.com

6. Third-Party Links

Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices of these third-party sites and recommend reviewing their policies.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most current version will be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rooftop Chimney Sweeps
Address: 4410 Wheeler Ave, Alexandria VA 22304
Email: Info@RooftopChimneySweeps.com
Phone: 703.836.7858

Opt-Out

To stop receiving text messages from Rooftop Chimney Sweeps at any time, simply reply STOP to any message.

After you send “STOP,” you will receive one final message confirming your opt-out request has been processed. After that, you will no longer receive SMS messages from us unless you re-enroll.

By using our website or services, you agree to the terms outlined in this Privacy Policy.